The City Bikes are available for unlock between 5 am and 1 am. You can park in a station at any time. Enjoy!
Go through these simple steps while being close to a station in order to unlock a bike:
1. See to that the station shown in the app, is the station you're at (if you're placed at another location, check out this guide)
2. Press Unlock bike
3. The app will show you which of the locks you'll recieve the bike from
4. Lift the bicycle out of the station.
When locking a bike there are five steps to go through to make sure the bike gets locked:
1. Check if the light next to the lock is blinking red before delivering the bike. If it is, it won't lock the bike correctly
2. If the light next to the lock aren't blinking red, you can use the lock
3. Put the bike in the lock, and wait for up to 10 seconds.
4. Wait until the the light next to the lock stops blinking, then try to pull the bike out of the lock
No, entering your mobile number and verification code is only to confirm who you are. The payment is by payment card (Visa or MasterCard).
Lucky you! Redeem your value code here on the web site or in the app, and follow the steps.
No, its not possible to track the bikes unless they are in a station.
You can find this in our app or in the station map. In our app you can also see the real-time status of our stations.
No, you can register and unlock a bike with a foreign number. The only thing you have to do is to manually select your country code.
With our business solution you can create and distribute subscriptions freely, in form of value codes. Each subscription is for personal use for the recepient. Go to oslo.no/en/business for more info.
We're close to finishing building the scheme, and will focus on building already planned stations.
Sometimes it takes a few minutes before the SMS code comes through. Wait and retry if you experience problems.
The purpose of the SMS code is to verify that it’s you.
No, you only get 5 extra 24-hour pass when buying a season pass at full price, as a member of OBOS. Subscriptions bought with discount or special offers does not include this benefit.
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Send us a message here on this page or in the app. You may also send an email to email@example.com We love hearing from you and will answer you as fast as we can!